Frequently Asked Questions

The Collection

What is Collection 1.0: The Merkle Tree?
What are FlowZed's smart contract addresses?
How do I prove that my piece is unique?
What traits do items in The Merkle Tree collection have?
Which traits are customisable?
Are bespoke commissions possible?
Where are bespoke and customisable traits stored?

Access & Ownership

How can I access the collection?
What is a ZedPass?
What is a ZedPass Nomination?
Which methods of purchase are supported?
How do I authenticate the owner of a physical jacket?

Physical Redemtion

How do I redeem my physical jacket?
How many times can I redeem a physical jacket from my NFT?
Is there an additional fee for redeeming a physical jacket NFT?
Which countries can you ship to?
How long does production of my physical jacket take?